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OnePhone, a phone store located on Race Course Road, said in a Facebook post on November 6 that more than $3,000 of new cell phones were lost after the Lalamove ‘walker’ who collected them for delivery to customers could no longer be contacted.
OnePhone said the Lalamove ‘walker’ device, whose name appears in a screenshot as Edmund Cheang Kwang Yu, “immediately lost after (collecting phones). His mobile number says ‘Not in service.'”
The post also included photos of the ‘pedestrian’ while in the store. Messages are not delivered to his profile on Lalamove.”
When OnePhone reached out to the company, Lalamove was unable to track “pedestrians” either. Compensation for lost phones will only be around $200, which is well below their value.
OnePhone will file a police report and added that “Lalamov cannot even provide the vehicle number, as he is registered as a walker. We wonder how they can allocate a walker for 5 deliveries with a total of 40 km.”
OnePhone has appealed to anyone who may have information about Edmund Cheang Kwang Yu, asking to send a message via WhatsApp at 85111646.
“And be careful when sending merchandise with lalamove in the future, especially if they are high-value items,” OnePhone added.
OnePhone owner, Mr. Shijin Jawahar Sait, told AsiaOne that after the Lalamove courier went missing, he himself delivered new cell phones to customers who had ordered them, so that they would not be unnecessarily affected by Edmund Cheng’s mistake.
Mr. Shijin told AsiaOne that the lost phones include Samsung and Oppo units. One of the mobile phones is the Samsung S22+ and it is worth about $1,000.
Netizens who commented on the OnePhone post were shocked by what the courier had done and hoped he would be arrested.
Others, however, asked that Lalamov not be judged harshly.
Benjamin Kheng posts a funny rap video on social media for Lalamove
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